1. What is Fairgo Casino?
Fairgo Casino is an online casino platform offering real money slots, table games, video poker, and live dealer options, designed for secure and responsible play.
2. Is Fairgo Casino licensed?
Yes. Fairgo Casino holds a valid Curacao eGaming license and complies with international standards of fairness and player protection.
3. Who can register at Fairgo Casino?
Individuals aged 18 or older (or legal gambling age in their jurisdiction) who reside in non-restricted countries may create an account.
4. How do I create an account?
Click the “Sign Up” button, complete the registration form, choose a currency, and confirm your email address to activate your account.
5. What games are offered?
Fairgo Casino provides slots, blackjack, roulette, baccarat, video poker, and live dealer games from prominent software providers.
6. Are the games fair?
Yes. All games operate on certified RNGs and are subject to regular audits by independent testing agencies.
7. How do I deposit funds?
Log in, go to the cashier, pick a payment method, enter the amount, and confirm. Most deposits are instant.
8. What payment methods are accepted?
Credit/debit cards, e-wallets, bank transfers, prepaid vouchers, and sometimes cryptocurrencies. Availability depends on region.
9. What is the minimum deposit?
The minimum deposit amount depends on the chosen payment method and is shown in the cashier interface before confirming.
10. How do I withdraw my winnings?
Navigate to the cashier, select “Withdraw,” choose your method, input the withdrawal amount, and complete any verification steps.
11. How long do withdrawals take?
Withdrawals are typically processed within 48 hours. Processing time may vary based on payment method and banking systems.
12. Are there any transaction fees?
The casino does not impose internal fees. Some third-party providers may charge fees.
13. How do bonuses work?
Bonuses may be automatically awarded or claimed manually. Each bonus includes its own set of terms and wagering requirements.
14. What are wagering requirements?
These define how many times bonus funds must be wagered before withdrawal is allowed. Details vary by bonus.
15. Can I maintain more than one account?
No. Only one account per person, household, IP address, or device is allowed. Duplicate accounts may be closed and bonuses revoked.
16. Is my information secure?
Yes. Fairgo Casino uses SSL encryption and follows robust privacy practices to protect user data.
17. What should I do if I forget my password?
Click the “Forgot Password” link on the login page and follow the instructions sent to your registered email to reset your password.
18. How do I contact support?
You can reach customer support via live chat, email, or the contact form on Fairgo Casino’s official website.
19. Can I play on mobile?
Yes. The website is fully optimized for mobile browsers on iOS and Android devices without requiring a separate app.
20. How do I close or pause my account?
Contact the support team to request closure, suspension, or request self-exclusion and responsible gaming options.
